Trade Login / Register

Terms and Conditions

All products to be paid for prior to despatch unless otherwise arranged with Bosch timber floors

Returns are only accepted on stocked items within 14 days of purchase, with receipt, unopened and still in saleable condition.

No returns on special order (non-stocked) products or opened cartons.

Property and title to all goods sold remains with Bosch Timber Floors until full payment has been received.

A restocking fee of 10% applies on all returns unless otherwise agreed.

Products are warranted only if used in line with manufacturers’ recommendations.

Charges apply to all deliveries unless otherwise agreed prior to despatch.

Responsibility of product becomes that of the purchaser on delivery.

Errors and omissions excepted. All claims must be made in writing within 7 days from delivery.

Any dispute or difference what so ever arising in connection with this contact shall be submitted to arbitration and mediator Australia Rules for conduct of commercial arbitrations.


Re all Timber flooring orders, please note:

The grading for Solid Timber Std & Better Grade contains an average minimum of 60% select grade and 40% standard grade product.

The grading for Solid Timber Feature Grade contains a high proportion of appearance blemishes, including gum vein, knots, insect marks and surface checking.

Variation of colour and grain are part of the normal features of timber, this is not considered a fault in any grade.

Whilst timber mills make every effort to identify species as true to its label, some packs may contain a minimal proportion of other similar species.